Personal Information Collection Statement
Lambda Math Learning Platform
1. Purpose of Collection
The personal data collected from you (including but not limited to your name, EdCity account login name, student registration number (if applicable), class and class number (if applicable)) will be used for the following purposes:
- Processing your membership registration, account maintenance, or orders.
- Responding to and handling your inquiries, feedback, or customer service requests.
- Providing you with updates, marketing communications, and promotional materials related to our products or services (subject to your explicit consent).
2. Voluntary Provision of Data
Provision of your personal data is voluntary. However, if you fail to provide the requested data, we may not be able to process your registration, fulfill your orders, or provide you with our services and customer support.
3. Disclosure and Transfer of Personal Data
Personal data held by us will be kept confidential, but we may disclose or transfer such data to the following parties for the purposes stated above:
- Third-party service providers who assist us in our business operations (e.g., IT support, logistics providers, payment gateways).
- Any legal, regulatory, or government authorities where disclosure is required by applicable laws or regulations.
4. Data Retention & Deletion
- During Active Service: Your data (such as account details, learning records, and assignment submissions) is retained on our secure servers for the duration of your active subscription and school academic year to facilitate continuous learning, reporting, and customer support.
- Post-Service / Account Deactivation: Once the service agreement ends or an account is closed, data is retained for a transition period of up to 3 months before being securely erased or permanently anonymized.
- Deletion Upon Request: Schools and users may request the deletion or retrieval of their personal data at any time by contacting our Data Protection Officer at support@lambda-math.com.
5. Access and Correction of Data
Under the PDPO, you have the right to request access to and correction of your personal data held by us.
6. Contact Information
If you wish to exercise your rights to access or correct your personal data, or if you have any questions regarding this statement, please contact our Data Protection Officer at: