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Account Activation

Activation guidance for teachers, school administrators, and students.

Last updated: 2026-10-06

Before teachers and students can use their accounts, the School Administrator must first complete the school activation procedure. Users will see "Account Not Found" upon login until their profile or class has been activated by the School Administrator in the School Admin Portal.

2026–27 Academic Year Login Policy

From the 2026–27 academic year, all new accounts for teachers and students use HKEdCity EdConnect SSO to log in to Lambda Math.

Activation Procedure

Follow the 4-step pathway below to complete school onboarding and activate accounts for teachers and students:

1
School Completes Annual EdData Authorization
The School Administrator logs in to the EdCity EdData platform to authorize student and teacher data synchronization for the current school year.
2
Verification & Admin Account Issuance
After the school completes EdData authorization, our team verifies the school user data and issues the School Admin Portal account.
3
School Administrator Activates Staff & Assigns ClassesKey Action
3.1
Activate Teachers & Students
Log in to the School Admin Portal to activate teachers and students using the allocated quota.
3.2
Assign Teachers to Classes & Groups
Assign each activated teacher to their respective classes or teaching groups so they can access student rosters, manage classrooms, and assign homework.
4
Immediate Login Access Granted
Once activated and assigned by the School Administrator, teachers and students can log in immediately using their school credentials or authorized login method.

Activation Support

For Teachers

If you see "Account Not Found" upon login or cannot access classes, please contact your School Administrator to verify that the school has completed the annual EdData authorization, and that your account is marked as active in the School Admin Portal and assigned to your classes or groups.

For Students

If you see "Account Not Found" upon login, it indicates that your school has not yet assigned your class for the current academic year. Please notify your Mathematics Teacher or Class Teacher; once activated in the School Admin Portal, you can log in directly using your school credentials.

Still Need Assistance?

If you still need assistance with login or activation, contact our school support team at support@lambda-math.com.

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